Washington County Transit is proposing a change to the maximum operating service hours for the Shared Ride Taxi program beginning in 2026. This adjustment would reduce the total number of possible service hours from 58,000 to 53,000, aligning with actual usage observed in 2024 and projected for 2025.

In 2024, the Shared Ride Taxi program delivered approximately 52,500 service hours. Current projections for 2025 indicate a similar level of ridership. This proposed change would align service levels with actual usage, while continuing to focus on driver availability during peak demand periods.

*This change is pending approval of the Washington County Public Works Committee on August 21st, 2025. The meeting will not be open for public comment, but written comments received will be submitted in the report to the committee. The proposed change would take effect January 1, 2026.

WRITTEN COMMENTS
WILL BE ACCEPTED THROUGH August 20, 2025
SEND THEM TO WASHINGTON COUNTY TRANSIT
900 LANG STREET, WEST BEND, WI  53090.
Or email to [email protected]

We appreciate your ridership and thank you for using the service!

Disadvantaged Business Enterprises (DBE) Program

Washington County Transit will be accepting comments on the DBE Program, the proposed overall goal, and its rationale. The DBE goal for Transit contracts awarded 2024-2026 is 1.2%.  The DBE document will be available for inspection at the Washington County Highway Department, located at 900 Lang Street, West Bend, WI  53090, 7:00 am – 4:00 pm, Monday –Friday. It is also available in this link.

Comments will be accepted for 30 days starting on December 9th, 2023, and ending on January 8th, 2024.  Comments will be accepted by mail and email.  If sending comments by mail the address is: Washington County Highway Department, 900 Lang Street, West Bend, WI  53090.  If sending by email the address is: [email protected] . Please list “DBE Comments” as the subject of mail or email responses.

The Specialized Transportation Assistance Grant application for 2024 is scheduled for a public hearing by the Washington County Public Works Committee on Thursday, November 16th, 2023 at 4:00 PM in room 1019 at the Washington County Herbert J. Tennies Government Center, West Bend, Wisconsin 53095 for the purpose of receiving comment for Washington County’s proposed application for approximately $499,315.00 of funding authorized under Section 85.21 of the Wisconsin Statutes to implement its elderly and disabled transportation program:

• Shared-Ride Taxi Service
• Non-Urgent Medical Rides Out-of-County Service
• Four (4) ADA Bariatric Vans
• Four (4) ADA Minibuses

At the hearing Washington County Public Works Committee will afford an opportunity for interested persons or agencies to be heard with respect to the social, economic, and environmental aspects of the project. Interested persons may submit orally or in writing evidence and recommendations with respect to said project. Transportation may be provided to the meeting for elderly and disabled persons by calling (262)-338-2908. Additionally, written comments will be considered if sent to Washington County Transit Services, 900 Lang Street, West Bend, Wisconsin by November 13, 2023. 

A copy of the application for a State grant for the proposed project is currently available for public inspection at Washington County Transit Services, 900 Lang Street, West Bend, Wisconsin 53095

Public Hearing on proposed fare changes starting 2024 for the
Washington County Shared Ride Taxi 

Statements from the public regarding proposed 2024 fare increases provided by the Washington County Shared Ride Taxi are welcome at the public hearing October 19th, 2023 at 6:00 pm at the Washington County Government Center, Room 1019.

Comment Form: Public Hearing Announcement

Informational Meeting proposed fare changes starting 2024 for the
Washington County Shared Ride Taxi 

Comment Form: Public Information Meeting.pdf

WRITTEN COMMENTS FOR THE PUBLIC HEARING WILL BE ACCEPTED THROUGH OCTOBER 16TH, 2023. SEND THEM TO WASHINGTON COUNTY TRANSIT 900 LANG STREET, WEST BEND, WI, 53090. OR EMAIL TO: [email protected]